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Yes. You can access your email from web browsers (Webmail), mobile apps, and email clients like...
Can I increase my account's storage space?Yes. Depending on your plan, you can request a storage upgrade by contacting our sales or support...
Can I set up my email in Outlook?Yes. Our service is compatible with Microsoft Outlook. You'll find the IMAP, POP3, and SMTP...
Do I need to have a domain to use the service?No. You don't need a registered domain to create custom email accounts. However, if you don't...
Does it include protection against spam and viruses?Yes. All our plans include spam filters and security mechanisms to protect your communications...
Does the service include backups?Yes. We perform regular backups of the platform to ensure the integrity and availability of the...
How can I contact technical support?Our support team is available 24/7 through the customer area, email and the support channels...
How do I change my password?You can change your password from the email administration panel or by contacting our technical...
What is the Personal Mail service?PriXMail's Personal Email service lets you create and use personalized email addresses with the...
What is the difference between IMAP and POP3?IMAP synchronizes messages across all your devices, while POP3 downloads emails locally and...
What level of availability does the service offer?Our infrastructure is designed to offer high availability, backed by redundant systems,...
Which protocols are compatible?Our service is compatible with IMAP, POP3 and SMTP protocols, allowing you to synchronize your...
